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At Borders Crematorium, we are committed to providing compassionate and exceptional care to families during their difficult times.

Your feedback is invaluable to us as it helps us continually improve our services and better serve the community. We invite you to share your thoughts and experiences with us regarding the service and arrangements you and your family received.

Your insights can help us ensure that every family we serve receives the support and care they deserve. We appreciate your trust in us and are grateful for the opportunity to be of service during such a sensitive time.

Please take a moment to select the survey that best aligns with your experience by clicking on the link below.

• Survey for attended services
• Survey for unattended/direct services

In the unlikely event that you feel that we haven't fulfilled your expectations, please use our complaints procedure detailed at the bottom of the page.

Complaints Procedure

For further information please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy.